IPC Logo Not Displayed on the Login Page

Publication Date:  2015-06-27 Views:  132 Downloads:  0
Issue Description
Applicable Models:
All IPC models.

Symptom:

On the login page of the IPC web system, text boxes are incorrectly displayed and no IPC logo is displayed.

Handling Process
Step 1 Open Internet Explorer and choose Tools > Internet Options.

The Internet Options dialog box is displayed.

Step 2 On the General tab page, click Delete in the Browsing history area, and delete cached data as prompted, as shown in Figure 3-11.

Figure 3-11 Clearing the Internet Explorer cache



Step 3 Restart Internet Explorer.

Step 4 Check whether the fault is rectified.
  • If yes, no further operation is required.
  • If no, contact your service provider for assistance.
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Root Cause
The cache of Internet Explorer is full.

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