If you use Internet Explorer
1. Log in to the CMS system as an inspector.
2. Choose System Mgt. > Tools.
3. Select the Agent Server security certificate and click Download, as shown in Figure 9-4.
Figure 9-4 Downloading the Agent Server security certificate
4. Double-click the Agent Server security certificate and load it as prompted.
The Agent Server security certificate must be stored in Trusted Root Certification Authorities, as shown in Figure 9-5.
Figure 9-5 Importing the Agent Server security certificate
5. Restart Internet Explorer.
If you use the Firefox browser
1. Choose Tools > Options.
2. In the Advanced window, click View Certificates, as shown in Figure 9-6.
Figure 9-6 Viewing the Agent Server security certificate
3. On the Servers tab page, click Add Exception, as shown in Figure 9-7.
Figure 9-7 Add Exception option
4. Enter the Agent Client URL and click Get Certificate, as shown in Figure 9-8.
Figure 9-8 Obtaining the Agent Server security certificate
5. Click Confirm Security Exception.
6. If the fault still persists, obtain help through the channels described in Help Channels.