The CMS Login Page Is Unavailable Due to the Abnormal CMS Process

Publication Date:  2015-06-29 Views:  137 Downloads:  0
Issue Description
After you open a web browser, enter the CMS URL https://10.71.106.186:9243/CMS in the address box, and press Enter, the login page of the CMS system cannot be displayed.
Handling Process
1. Log in to the GSU board as the cms user.
The password is Cms1234!.
2. Access the /bin directory.
cd /home/cms/CMS_Release/bin
3. Restart the CMS process.
./stop_cms.sh
./startup.sh
4. If the fault still persists, obtain help through the channels described in Help Channels.
Root Cause
The CMS process is faulty.

END