1. Log in to the Agent Management as a service administrator.
2. Click ICS Client Settings in the menu bar and choose Basic Settings in the navigation area on the left.
3. In the Text Services area, set Intelligent Navigation to ON and click Save, as shown in Figure 8-2.
Figure 8-2 Enabling the intelligent navigation service
4. If the fault still persists, obtain help through the channels described in Help Channels.