FAQ-What Can I Do If an Endpoint Upgrade Fails

Publication Date:  2015-08-06 Views:  202 Downloads:  0
Issue Description
During an endpoint upgrade, the "upgrade key is wrong" message is displayed, indicating that an upgrade failure. What can I do?
Solution
The "upgrade key is wrong" message indicates that the upgrade password is incorrect.

Upgrade the endpoint again and make sure you enter the correct upgrade password. The default upgrade password is viewpoint9000.

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