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FAQ-What Can I Do If I Cannot Use the Remote Control to Switch Video Sources

Publication Date:  2015-08-07 Views:  260 Downloads:  0
Issue Description
I used the remote control to switch video sources, but the video displayed did not change. What can I do?
Solution
Verify that the remote control is functioning correctly and has sufficient battery power.

Then verify that:
  • Multiple video feeds are available.
  • You can view the local and remote video and presentations.
After you verify these considerations, use the remote control to switch the video source again.

If the problem persists, contact the videoconferencing system administrator.

END