FAQ-What Can I Do If Lip Synchronization Problems Occur

Publication Date:  2015-08-07 Views:  210 Downloads:  0
Issue Description
A lip sync problem occurred during a conference. What can I do?
Solution
Adjust the Network jitter settings. Appropriate network jitter settings can address the following issues:
  • Lip synchronization problems during conferences
  • Choppy audio problems
Fine-tune Lip sync. settings if a slight lip synchronization problem persists after the Lip sync. settings are adjusted.

To adjust Lip sync. settings, use either of the following methods:
  • From the remote controlled UI, choose Settings > Network > IP > QoS. Drag the Network jitter and Lip sync. sliders until the problem is solved.
  • From the web interface, choose System Settings > Network > Network Fault Tolerance. Drag the Network jitter and Lip sync. sliders until the problem is solved.

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