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FAQ-How Can I Remove the GK Icon Displayed in the Lower Right Corner of the Remote Controlled UI

Publication Date:  2015-08-07 Views:  469 Downloads:  0
Issue Description
A GK icon is displayed in the lower right corner of the remote controlled UI. how can I remove that icon?
Solution
The  icon indicates that the GK function is enabled on the endpoint, but the endpoint fails to register with the GK. To remove the icon:

Step 1 From the remote controlled UI, choose Settings > Network > H.323.

Step 2 Set Enable GK to Disable so the endpoint does not register with the GK. Alternatively, verify the GK settings so the endpoint can successfully register with the GK. For details about how to verify the GK settings, see What Can I Do If My Endpoint Fails to Register with the GK?

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