Huawei Logo Instead of the Local Video Feed Is Displayed as the Startup Screen

Publication Date:  2015-08-07 Views:  192 Downloads:  0
Issue Description
After the telepresence system is powered on, the Huawei logo instead of the local camera video feed is displayed on one of the HD displays.
Handling Process
Step 1 Log in to the telepresence host web interface. Check whether the problematic codec is disconnected from the telepresence host.
  • If the codec is disconnected from the telepresence host, go to step 2.
  • If the codec is correctly connected to the telepresence host, go to step 4.
Step 2 Run ping 192.168.1.1, where 192.168.1.1 is the default codec IP address.
  • If the ping operation fails, restore the problematic codec to its default settings. Run ping 192.168.1.1 again to check that the restoration is successful.
  • If the ping operation succeeds, the codec has been restored to its default settings.
Step 3 Export the configuration file from another codec and import the file into the problematic codec. Then configure the problematic codec according to the commissioning guide for the telepresence system.

Step 4 Telnet to the problematic codec. Run config savestartupView switch:0 to set the startup screen to video.
Root Cause
Possible Cause
  • The codec corresponding to the HD display has been restored to its default settings.
  • The startup screen is set to display a static picture.

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