RH5885 Unexpectedly Restarted

Publication Date:  2015-08-17 Views:  198 Downloads:  0
Issue Description
1. RH5885 Unexpectedly Restarted
Handling Process

1. Checked iMana. Memory error detected
2. Used FusionServer Tools to perform full memory test. Failed at 2%
3. Checked LCD display on RH5885. Memory problem detected on Riser 8
4. Performed memory swap between Riser 7 and Riser 8
5. Used FusionServer Tools to perform full memory test. Failed at 2%
6. Performed swap of Riser 7 and Riser 8
7. Used FusionServer Tools to perform full memory test. Failed at 2%

Root Cause
Faulty CPU
Solution
Replaced CPU4 and ran full memory test without errors.

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