Server Type : RH2285
Version : V2
Symptom : customer send to us that We are facing one challenge with Huawei RH2285H V2 server. Every one hour the system is going to shut down.
after we checked server Hardware logs we did not find any alarms related to hardware.
Handling Process :
- checking server hardware logs .
- checking OS "windows server 2008 R2" logs.
Root Cause :
we checked the logs we found that the reason for shutdown is that windows server 2008 is not activated in the this case the system shut down every hour by wlms.exe
advise customer to activate windows server 2008 R2