To have a better experience, please upgrade your IE browser.upgrade
Questo sito utilizza cookie di profilazione (propri e di terze parti) per ottimizzare la tua esperienza online e per inviarti pubblicità in linea con le tue preferenze. Continuando a utilizzare questo sito senza modificare le tue preferenze acconsenti all’uso dei cookie. Se vuoi saperne di più o negare il consenso a tutti o ad alcuni cookie clicca qui>
The website that you are visiting also provides Arabian language. Do you wish to switch language version?
يوفر موقع الويب الذي تزوره المحتوى باللغة العربية أيضًا. هل ترغب في تبديل إصدار اللغة؟
The website that you are visiting also provides Russia language Do you wish to switch language version?
Данный сайт есть в английской версии. Желаете ли Вы перейти на английскую версию?
VPC620 camera connected to TE60 cannot be controlled by Media TouchPad; No any alarm or error given on the TE60.
TE60 version: V100R001C10SPC400
VPC620 SN: 2102310uqc10fa000102
1.Checked the physical cable connection between TE60 and VPC620, it used HD-VI cable well connected;
2.Checked the Video Input setting via WEB GUI, the serial port was set correctly as none(Page: System Settings->Input/Output->Video Input);
3.Suspected the VPC620 may have certain problem and replace it with another VPC620 connected to the TE60 in the same way and same physical cable connection, find that:
The replacement works very well, and can be controlled by Media TouchPad
4.Connected the suspicious VPC620 back to TE60, and used remote controller to controll it directly, find that:
When selecting IR mode as Remote, the camera cannot be controlled by remote controller;
When selecting IR mode as Local, the camera can be controlled by remote controller;
5.Suspected the VPC620's setting is wrongly configured; To double press the delete(or let's say it backspace)button on remote controller to call out the menu of the camera itself, and find that:
The Camera ID was set wrongly as 4, the correct value should be 1.
After changing camera ID to be 1, the issue was resolved.