AR2240 视频会议卡顿

发布时间:  2015-12-19 浏览次数:  104 下载次数:  0
问题描述
视频会议卡顿,ping 1500大小的数据丢包严重
处理过程

客户发送了设备诊断信息,互联接口为g0/0/1,接口流量正常

检查诊断信息cpu,正常

内存使用率,正常

cpu-defend没有丢包

也没有异常日志信息

但是发现上行口有错包,且错包一直在增加

GigabitEthernet0/0/1 current state : UP
Line protocol current state : UP
Last line protocol up time : 2015-12-01 07:01:33 UTC+08:00
Description:HUAWEI, AR Series, GigabitEthernet0/0/1 Interface
Route Port,The Maximum Transmit Unit is 1500
Internet Address is 146.254.0.86/30
IP Sending Frames' Format is PKTFMT_ETHNT_2, Hardware address is e4c2-d1f4-6f1d
Last physical up time   : 2015-12-01 07:01:33 UTC+08:00
Last physical down time : 2015-11-30 23:00:37
Current system time: 2015-12-09 18:11:31+08:00
Port Mode: FORCE COPPER
Speed :  100,  Loopback: NONE
Duplex: HALF,  Negotiation: ENABLE
Mdi   : AUTO,  Clock   : -
Last 300 seconds input rate 1864832 bits/sec, 232 packets/sec
Last 300 seconds output rate 1512128 bits/sec, 214 packets/sec
Input peak rate 10808032 bits/sec,Record time: 2015-12-09 16:05:27
Output peak rate 11130664 bits/sec,Record time: 2015-12-07 06:00:03

Input:  40853685 packets, 25412907598 bytes
  Unicast:           40601667,  Multicast:              252017
  Broadcast:                1,  Jumbo:                       0
  Discard:                  0,  Total Error:                 0

  CRC:                      0,  Giants:                      0
  Jabbers:                  0,  Throttles:                   0
  Runts:                    0,  Symbols:                     0
  Ignoreds:                 0,  Frames:                      0

Output:  41473519 packets, 29929239990 bytes
  Unicast:           41272951,  Multicast:              200566
  Broadcast:                2,  Jumbo:                       0
  Discard:                  0,  Total Error:            644907

  Collisions:            1403,  ExcessiveCollisions:         0 
  Deferreds:              449771  , Late Collisions:     193733
    Input bandwidth utilization threshold : 100.00%
    Output bandwidth utilization threshold: 100.00%
    Input bandwidth utilization  : 1.89%
    Output bandwidth utilization : 1.51%

发现这个接口是100M的半双工接口,无法在收包同时发包,客户反应视频数据是udp报文,需要检查对端设备接口,发现对端是全双工的接口

解决方案

将两端接口都设置为全双工

视频就不再卡顿了

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