备份产品VTL6900(AIO)添加HBA卡导致vtl服务停止问题

发布时间:  2016-02-17 浏览次数:  217 下载次数:  0
问题描述

某据点新开局一套VTL6900-AIO,加配一块Qlogic的HBA卡,设备VTL服务无法正常启动

处理过程

1.在浏览器地址栏输入“http://IP“https://IP:httpsport其中IP指VTL服务器eth2的管理网口的IP地址,httpsport指HTTPS服务端口设备无法登陆;

2.进行VTL底层操作系统进行状态查看,所有的服务为Stop状态
[root@VTL6900 ~]# vtl status

Huawei VTL Server v8.10 (Build 9137)
 Copyright (c) 2003-2014 FalconStor Software. All Rights Reserved. Status of VTL Configuration Module [STOP] Status of VTL Base Module [STOP] Status of VTL HBA Module [STOP] Status of VTL Authentication Module [STOP] Status of VTL Server (Compression) Module [STOP] Status of VTL Server (Cipher) Module [STOP] Status of VTL Server (HiFn HW Compression) Module [STOP] Status of VTL Server (FSNBase) Module [STOP] Status of VTL Server (Upcall) Module [STOP] Status of VTL Server (Transport) [STOP] Status of VTL Server (Event) Module [STOP] tatus of VTL Server (Path Manager) Module [STOP]
3.执行vtl start命令,以下为回显信息。

监测到有新的HBA卡添加,并且VTL在start之后自动进入到了Stop状态。
4.VTL-I、VTL-IS、VTL-SL和VTL-AIO规格请加载QLogic HBA驱动。加载或卸载HBA卡驱动前请禁用光纤端口的目标模式,并停止VTL业务系统的服务。建议加载HBA卡驱动前请首先卸载HBA卡驱动,然后再加载HBA卡驱动。
4.1使用vtl stop all命令的示例如下:
[root@VTL6900 ~]# vtl stop all

Huawei VTL Server v8.10 (Build 9137)
Copyright (c) 2003-2015 FalconStor Software. All Rights Reserved.

Detaching all Virtual Devices
We recommend stopping all vtl client services prior to shutdown.
Otherwise, data loss may occur.
Are you sure you want to continue? (y/n) [n]: y
Continuing with Detaching all Virtual Devices
Stopping VTL SNMPD Module                                  [  OK  ]
Stopping VTL Failover Module                               [  OK  ]
Stopping VTL Self Monitor Module                           [  OK  ]
Stopping VTL Server IMA Daemon                             [  OK  ]
Stopping VTL OpenStorage Server Module                     [  OK  ]
Stopping VTL Server Resolver Daemon                        [  OK  ]
Stopping VTL RDE Failover Daemon                           [  OK  ]
Stopping VTL Server RDE Daemon                             [  OK  ]
Stopping VTL Server VTL Upcall (32 bit) Daemon             [  OK  ]
Stopping VTL Server VTL Upcall Daemon                      [  OK  ]
4.2使用vtl configtgt命令的示例如下:
[root@VTL6900 ~]# vtl configtgt VTL server supports the following target mode HBAs NOTE: VTL server only supports one target mode HBA at a time qlogic) QLogic HBA qlogicnpiv) QLogic NPIV HBA q) No Fibre Channel support Select HBA class: //输入“q”卸载HBA卡驱动,输入“qlogic”“qlogicnpiv”加载HBA卡驱动。
4.3使用vtl start命令的示例如下:
[root@VTL6900 ~]# vtl start Huawei VTL Server v8.10 (Build 9137) Copyright (c) 2003-2014 FalconStor Software. All Rights Reserved. Starting VTL Configuration Module [RUNNING] Starting VTL Base Module [RUNNING] Starting VTL HBA Module [RUNNING] Starting VTL Authentication Module [ OK ] Starting VTL Server (Compression) Module [ OK ] Starting VTL Server (Cipher) Module [ OK ] Starting VTL Server (HiFn HW Compression) Module [ OK ] Starting VTL Server (FSNBase) Module [ OK ] Starting VTL Server (Upcall) Module [ OK ] Starting VTL Server (Transport) [ OK ] Starting VTL Server (Event) Module [ OK ] Starting VTL Server (Path Manager) Module [ OK ] Starting VTL Server (Application) [ OK ]
4.4使用vtl status命令的示例如下:
[root@VTL6900 ~]# vtl status Huawei VTL Server v8.10 (Build 9137) Copyright (c) 2003-2014 FalconStor Software. All Rights Reserved. Status of VTL Configuration Module [RUNNING] Status of VTL Base Module [RUNNING] Status of VTL HBA Module [RUNNING] Status of VTL Authentication Module [RUNNING] Status of VTL Server (Compression) Module [RUNNING] Status of VTL Server (Cipher) Module [RUNNING] Status of VTL Server (HiFn HW Compression) Module [RUNNING] Status of VTL Server (FSNBase) Module [RUNNING] Status of VTL Server (Upcall) Module [RUNNING] Status of VTL Server (Transport) [RUNNING] Status of VTL Server (Event) Module [RUNNING] Status of VTL Server (Path Manager) Module [RUNNING] Status of VTL Server (Application) [RUNNING] Status of VTL Server VTL Upcall Module [RUNNING]
5.再次登陆设备使用正常
根因

1.Vtl在启动服务过程中监测到新的HBA卡添加,未能正常加载驱动,导致其他vtl服务未能正常启动,导致ISM界面无法登陆。

2.VTL-HA和VTL-HAS规格请加载QLogic NPIV HBA驱动;VTL-I、VTL-IS、VTL-SL和VTL-AIO规格请加载QLogic HBA驱动。加载或卸载HBA卡驱动前请禁用光纤端口的目标模式,并停止VTL业务系统的服务。建议加载HBA卡驱动前请首先卸载HBA卡驱动,然后再加 载HBA卡驱动。

解决方案

1.确认版本信息,是否有版本变更;

2.进行服务状态查看,是否有未启动服务,并进行排查;

3.是否有新的硬件添加删除,未按照正常流程操作;
建议与总结

1.经常更新产品版本相关信息,针对变更的部分操作进行及时的跟进;

2.对于出现的问题从硬件,软件双向分析,最总确认问题所在。

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