The customer reporte that he couldn't access to the management portal and he realized that all the VM's got down.
1.- Huawei Analysis Procedure
1-1 The Network Topology Diagram
1.1.2 Analysis on Storage
1.1.3.1 Check the system status
Login device manager, we found that the storage system enters minisystem mode
1.1.3.2 Check the minisystem reason
According to the information collected by Winscp, there’s dual controller reset log. And the minisystem mode is caused by the repeat controller reset.
Controller A:
Controller B:
1.1.3.3 Check the reset reason
On the storage, there is log show that the copy task queue is full.
END
Author : l84042257
Document ID: EKB1000097497
Fault Type :