One oversea customer, IVS_client cannot logged in to VCN3000 after the server restarted, it was get stuck at “Downloading Logo..” as showed below, before the server restarted, it works fine.
The server installed IVS_client have Win7 64 bits OS, VCN3000 version: V100R002C10SPC100
1. Test with others servers, the problem was reproduced on another win10 64bits OS.
2. Restarted the server again, the problem persist.
3. Check IVS_clientàPropertiesàAdcancedàRun as administrator, fond it was not enabled, after enable and test the issue was resolved.