Remote control from RP200 not responding, only camera can be remote controlled

Publication Date:  2016-11-08 Views:  536 Downloads:  0
Issue Description

When using VP9000 codec from RP200 telepresence system, only camera can be moved.

VP9035A version V100R011C02B013SP40.

VPC600 camera C620V100R001C01B030.

Handling Process
1. Test that remote control  woks fine in other RP200.
2. Use different remote control to make sure this RP200 not responding.
3. Replace batteries of the remote control.
Root Cause

In Camera VPC600 was enable the IR mode to local, causing the signal from remote control  goes to camera movement firstly.

 

Solution

Adjust camera IR mode from Local to Remote mode.
Test again with remote control and now can sucessfully be move the menu show on TV screen.

Suggestions
Be carefully when pressing by accident the mode button of camera to avoid the mode change it.

END