Failing to Export Data to the Physical Tape Library

Publication Date:  2012-07-19 Views:  136 Downloads:  0
Issue Description
The VTL3500 can scan the physical tape library but cannot archive the data.
Alarm Information
None
Handling Process
Step 1 Right-click the selected physical tape library and choose Inventory.
Step 2 Check event logs or system logs (/var/log/messages file in Linux OS). Search the error message
related to the physical tape library or the tape drive.
Step 3 If the problem persists, contact Huawei Symantec technical support engineers.
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Root Cause

Possible Causes
The VTL3500 cannot scan the tapes in the physical tape library.

To locate and troubleshoot the fault, do as follows:

Suggestions
None

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