|Even though the video surveillance debugging is complete and the camera can record videos properly, the videos recorded at an earlier time fail to be queried and invoked as it is prompted that no video exists in this period, as shown in the following:|
You can troubleshoot the fault caused by the previous causes as follows:
Step 1 Verify that the camera is compatible with Huawei Symantec devices.
Step 2 Verify that the camera can record videos properly.
Step 3 Verify that the correct recording policy is sent to the camera.
Step 4 Set and send the recording policy to the camera as follows:
Step 5 Click OK to record videos. Then, after a while, query and invoke the videos recorded by the camera.