FAQ-How to Solve the Problem That the BMC WebUI Is Blank

Publication Date:  2014-10-29 Views:  254 Downloads:  0
Issue Description
This topic describes how to solve the problem that the baseboard management controller (BMC) web user interface (WebUI) is blank when you perform operations on the server (such as installing the OS).

How to Solve the Problem That the BMC WebUI Is Blank
Solution
Prerequisites:
You have logged in to the server over the BMC WebUI on the PC. For details, see Log In to the RH2285 Server over the BMC WebUI.

Answer:

If the BMC WebUI is blank, move the mouse. If the screen does not restore, press  and choose Cold Reset to restart the server.

    NOTE:
If the screen keeps blank after you restart the server, the BMC management network port is faulty. You are advised to operate the server by using the monitor, mouse, and keyboard (with a USB port).

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