FAQ-The Speed Dome Cannot Do PTZ Control but Can Do Zoom Control

Publication Date:  2015-06-27 Views:  271 Downloads:  0
Issue Description
The speed dome cannot do PTZ control but can do zoom control.

NOTE:
This FAQ may occur on IPC6512-Z30, IPC6522-Z30, IPC6622-Z30.
Solution
There are two following methods to solve the problem.
  • For the 5 inch speed dome, you need to remove the protective sticker and foam of the camera module by opening the bubble, correctly install the speed dome again and then wire up.
  • For IR speed dome, please remove the protective sticker and then wire up.

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