Insufficient Disk Space Exception When a Recording Is Downloaded Or Played

Publication Date:  2015-06-29 Views:  243 Downloads:  0
Issue Description
When a recording is downloaded or played on the eSpace CMS, a message may be displayed, indicating the disk space of the operating system is smaller than 5 GB. You are advised to pause playing the recording or stop downloading the recording.
Handling Process
Contact the CMS administrator to clean up the temporary recording files in /home/cms/CMS_Release/webapps/CMS/cmsfstemp.
If the fault still persists, obtain help through the channels described in Help Channels.
Root Cause
The default threshold of the idle cache memory for storing temporary recording files is 5 GB. If the actual idle cache memory is smaller than 5 GB, a recording play or download exception may occur.