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The Agent Client Login Page Is Unavailable Due to the Abnormal Agent Client Process

Publication Date:  2015-06-30 Views:  306 Downloads:  0
Issue Description
After you open a web browser, enter the Agent Client system URL https://10.71.106.185:8043/agentclient in the address box, and press Enter, the login page of the Agent Client system cannot be displayed.
Handling Process
1. Log in to the GSU board as the elpis user.
The password is Elpis123!.
2. Access the /bin directory.
cd /home/elpis/tomcat7/bin
3. Restart the Agent Client process.
./shutdown.sh
./startup.sh
4. If the fault still persists, obtain help through the channels described in Help Channels.
Root Cause
The Agent Client process is faulty. 

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