No relevant resource is found in the selected language.

This site uses cookies. By continuing to browse the site you are agreeing to our use of cookies. Read our privacy policy>

Reminder

To have a better experience, please upgrade your IE browser.

upgrade

FAQ-What Can I Do If the Presentation Source Audio Continues to Be Sent to Remote Participants After the VPM220 or VPM220W Is Muted

Publication Date:  2015-08-07 Views:  242 Downloads:  0
Issue Description
During a conference, the presentation source audio is still sent to remote participants after I mute the VPM220 or VPM220W. What can I do?
Solution
On the TE series endpoint, Switch controls is set to MIC array only.

On the endpoint web interface, choose System Settings > Input/Output > Audio and set Switch controls to All audio inputs.

On the endpoint remote controlled UI, choose Advanced > Settings > Audio > Audio Input and set Switch controls to All audio inputs.

END