eSpace8950 video meeting function is unusable

Publication Date:  2016-12-27 Views:  1103 Downloads:  0
Issue Description

UC2.3, when eSpace8950 joining a mutilmedia meeting, eSpace8950 cannot display video, while using soft terminalis ok.

Handling Process

1. Try to restart meeting server, but cannot resolve.

2. Access the phone web page as an administrator.Check Advanced >Server,the video server configuration is empty.

3. Congigure the video server as meeting server IP address.

4. Use eSpace8950 to join meeting again, it displays videos.

Root Cause
When eSpcae8950 need mutilmedia meeting servive, must configure the meeting server IP address as the video server.

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