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This method only adopts to T3000 V100R001C01SPC006 or above. If the version is earlier than T3000 V100R001C01SPC006, the customer needs to replace the faulty disk with a new one and then re-power on the device after powering off the device.
1. Enter the serial port 4 interface. For details, see 3.1 Entering the Serial Port Interface Of the T3500. Run the porte 4 (4 corresponds to slot sdw) command and the online status indicator of the new disk is still red on (that is, the red indicator is not on). It indicates that removing the faulty disk in slot sdw turns slot sdw to protection status.
In the porte
2. Switch off the system power switch to power off the device and then switch on the system power switch to power on the device. Wait for three minutes and the online status indicator of this hard disk is still red on. It indicates that the fault is not caused by a faulty disk but by a faulty phy on the expander chip.
l Two steps for power-on and power-off: After receiving the power-off command, power supplies of different levels are powered off in succession; after receiving the power-on command, power supplies of different levels are powered on in succession.
l One step for restart: After receiving the restart command, all modules are reset once. During this process, the device will not be powered off.