When the Log Collector Service Is Started, a Service Error with Error Code 9 Occurs

Publication Date:  2012-07-20 Views:  157 Downloads:  0
Issue Description

The interface as shown in the following figure appears when the log collector service is started, indicating that this service cannot be started properly.

Alarm Information
Handling Process
Uninstall the log collector and then re-install it.
Root Cause
Registry key values are lost due to an exceptional shutdown. As a result, the log collector service cannot be started.