Live Video Images Regularly Flicker or Interfere Regularly

Applicable Models:
The fault occurs on:
 eSpace IPC2601-P
 eSpace IPC5601-P
 eSpace IPC2701-P
 eSpace IPC5701-P

Symptom:

The images of the live video and recordings of an IPC regularly flicker or interfere regularly.

Step 1 Log in to the IPC web page as the admin user.

NOTE:
For details about the default password of the admin user, see the user guide for the device.

Step 2 Choose Settings > Channel Configuration > Video Stream Parameters.

Step 3 View the IPC frame rate and ensure that the IPC frame rate matches the local commercial power frequency.

• If the local commercial power frequency is 50 Hz, ensure that the IPC frame rate is 25 or 20 Hz.
• If the local commercial power frequency is 60 Hz, ensure that the IPC frame rate is 30 or 15 Hz.

Step 4 Check whether the fault is rectified.

• If yes, no further operation is required.
• If no, contact your service provider for assistance.

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IPC parameter settings do not match onsite environment requirements.