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FTP connection failed of RSE600

Publication Date:  2015-11-06 Views:  607 Downloads:  0
Issue Description

One site needed to export the log from RSE6500.After configging the FTP setting, there appeared connection failed as below.



Solution

1.Checked the FTP server setting provided by customer. Found that the FTP server did not support FTPS protocal.

2.It's confirmed that RSE6500 supports FTPS protocal only.

3.Modified the FTP server, used 'FileZilla Server' for the connection as shown below.

Step 1. Open the FileZilla Server and click OK.

Step 2. FileZilla Serve will run automatically as below.

Step 3. Go to Edit->Settings. Set the parameter as below.For the first time you use, you need to click Generate New Certificate to make a cericate.

Step 4. Go to Edit->User.Set the account, password, folder name and the shared folders setting.

4.After connecting sussessfully between RSE6500 and FTP server. We could export the log sussessfully.



END