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FAQ: can not display failed call bill through trunk on CDR server

Publication Date:  2016-06-07 Views:  624 Downloads:  0
Issue Description

some customer feedbacked that the failed incoming and outgoing call bill can not be displayed on CDR Server.only successful call bill can be displayed.

Alarm Information
none
Handling Process

Success call means two users are talking , then PBX will generate bill by default. If customer want to see no successful call. Need to change 262 soft para. 

Set 262 to 1 means generate all failed call

Set 262 to 2 means generate only failed call through trunk.

Root Cause
Success call means two users are talking , then PBX will generate bill by default.
Solution

If customer want to see no successful call. Need to change 262 soft para. 

Set 262 to 1 means generate all failed call

Set 262 to 2 means generate only failed call through trunk.

END