The interface type configuration for MA5200F causes the users attached to NE40 to access network slowly

Publication Date:  2012-07-27 Views:  88 Downloads:  0
Issue Description
At a site, MA5200F connects to NE40 via layer 3 100M electrical interface, and NE40 is attached with net-bar customers and performs flow control on the users. In a day, net-bar customer feedbacks that users access network in a very slow speed. Each net-bar user is allocated 10M bandwidth, but downloading of users is only around 80K.

Alarm Information
No

Handling Process
 1. Check the interfaces connecting MA5200F to NE40, and it is found that all the interfaces work in 100M full duplex. Instead of NE40, portable computer connects to MA5200F, and the downloading is normal, indicating that network cable is normal.

2. During the peak of access to network at night, disconnect the router of net-bar, and connect portable computer to NE40. The downloading speed is found slow, which means the networking of net-bar user is normal.



3. At the same time, attach a portable computer to NE40 to conduct downloading test directly, and it is found the speed is also very slow. It indicates that the problem arises from NE40 or MA5200F.



4. Connect a portable computer to MA5200F to conduct test directly. Users could interact with network rapidly, indicating that MA5200F is not problematic in processing capability.



5. Check the configuration of connecting interfaces between MA5200F and NE40. It is found that the access type of PORTVLAN of is not INTERFACE selected but VLAN leased line configured. Additionally, the CAR value of VLAN leased line user defaults to 10M. That’s it. Change the interface to INTERFACE type, and then net-bar users could access network normally. 


Root Cause
  1. MA5200F connects to NE40 by interfaces that work in different modes;

2. The working mode of interface for NE40 to connect with net-bar is problematic;



3. The internal networking of net-bar users is problematic;

4. Data equipments are problematic; 

END