View the version of the Java iKVM Viewer, as shown in the red circle in Figure 2-1
. Check whether the version is V1.62 or a later one.Figure 1-1
Java iKVM Viewer
l If not, upgrade the BMC version to T300V100R002SPC004
or a later one.
1. On the ISM interface, click Upgrade Management
> Upgrade Firmware
to display the Upgrade Management
interface, as shown in Figure 2-2
2. Click Browse
to select an upgrade packet.
3. Click Upgrade
to upgrade the firmware.
l If so, go to Step 2
> Single Mouse (Alt Tab to Release)
on the KVM interface, as shown in the red ellipse in Figure 2-1
In this mode, the mouse is locked on the KVM interface. You can press Alt Tab
to release the lock.
On the KVM interface, check whether the mouse pointer on the KVM interface laps over the actual mouse pointer.
l If so, the failure is removed.
l If not, contact technical engineers.