1. Quit the
2. Uninstall and re-install the VSM.
3. After the installation is complete, restart the system.
4. Start the
5. Log in to the VSM client and the VSM System Monitor. Add the virus sources that are prompted during the VSM installation to the trusted zone.
l Check whether the version of the operating system is correct.
After the operating system patches are fixed, the installation still fails.
l Check whether the start_svc.bat and startnms.bat files exist.
These files cannot be found in the installation folder.
l Check whether these files are included in the installation package.
These files are included in the installation package.
l Certain programs may be terminated by the anti-virus software during the installation.