2.21 TC-A2021 An MCE Error Caused by a CPU Fault Leads to a System Breakdown

Publication Date:  2012-07-18 Views:  166 Downloads:  0
Issue Description
Related information about the product and version: the T3500
In Red Hat, the system cannot be remotely logged in. Connect the display and keyboard on the site and Figure 2-23 is displayed. Every time the system is started, the system breakdown occurs.
Figure 1-1  MCE error information

Alarm Information
None
Handling Process
Step 1     Switch off the system power switch to power off the T3500 and replace all CPUs. For details, see Replacing a CPU in Oceanspace T3000 Storage Node Troubleshooting-(V100R001C01)                              
Step 2    
Switch on the system power switch to power on the T3500. The system does not break down any more and the fault is removed.

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Root Cause
If the breakdown occurs every time when he system is restarted, you can determine that the fault is caused by a CPU fault by referring to Figure 2-23.

Every time the system is started, the system breakdown occurs (only when the breakdown occurs about five minutes after the restart, you can determine that the breakdown is caused by a CPU fault). If the breakdown may not occur every time when the system is restarted, contact technical support engineers.
 
Suggestions
None

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