How to Collect the Service Logs of the V1300N iNVS?
Publication Date: 2012-07-23
The industrial video surveillance (iNVS) service information needs to be collected at a deployment site for fault diagnosis.
Step 1 Prepare a network video recorder (NVR) device with the professional storage management (PSM) service system. You can access the internal NVR system by either of the following ways:
Step 2 Log in to the Enterprise Storage Management (ESM) server using the SSH. Run the cd /hinvs/tools/LogTools/ command to go to the script directory, as shown in the following:
Connect to the NVR device directly using the VGA interface display, USB-port keyboard and mouse, or PS/2 to USB-port keyboard and mouse.
Log in to the NVR device remotely using a remote login tool such as the SecureCrt, SSH, or Putty.
Step 3 Run the ./LogTools.sh command. The following information is displayed:
Step 4 Download the 20100524143107_Log.tar.bz2 file to the local computer.