Client of AD region passed the authentication and then need to waiting for 10 mins to re-log on

Publication Date:  2012-09-12 Views:  225 Downloads:  0
Issue Description
Client of the AD region passed the authentication and then need to waiting for 10 minutes for the re-log on after the logout
Alarm Information
 None
Handling Process
1 Open the serve in terminal, check the Secospace start-up normally.
2 Find a new terminal; install a proxy program of Secospace, the problem as the old.
3 Check the serve of AD region, start all the needful serves.
4 Query to the status of the SM and SC servers. The judge principles are: The SecospaceServer shall in function in system.
netstat –nao | find ”4444” Port listening
netstat –nao | find ”4445” Port listening
netstat –nao | find “17889”   check the proxy port is listening or not
netstat –nao | find “17888”   check the proxy port is listening or not
netstat –nao | find “3288”  check the SC port is listening or not
netstat –nao | find ”1098” Port listening
netstat –nao | find ”1099” Port listening
netstat –nao | find ”8443” Port listening
netstat –nao | find ”8080” Port listening
netstat –nao | find “389” (or port 1389)check eD's connection establish
netstat –nao | find “1389” check eD's connection establish
netstat –nao | find “1098” Port listening
netstat –nao | find “1099” Port listening
netstat –nao | find ”8443” Port listening
netstat –nao | find ”8080”(or 80) port lisenting
netstat –nao | find ”4444” port lisenting
netstat –nao | find ”4445” port lisenting

All up to snuff
5 Main URL data are wrong, is ladp://**.**.**.**


Root Cause
1 Installation of the terminal failed.
2 All the processes shut down the interfaces correspondence.
3 Malfunction of the AD region server.
4 Interface of the SM or SC servers are shut down by the process hostility.
5 The configuration for the AD region is wrong.
Suggestions
Use a new terminal to install the proxy program is more effective than the check one by one of the port.

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