When you startup VSM installation or uninstallation, it prompt that ‘Could not create the Java virtual machine ’

Publication Date:  2012-09-17 Views:  147 Downloads:  0
Issue Description
When you startup VSM installation or uninstallation, it prompt that ‘Could not create the Java virtual machine ’
Alarm Information
none
Handling Process
When it turns to error in startup the VSM installation, modify the parameter on the “setup_install.bat” file under the directory of “C:\HWENGR\engineering\HWICMR”.
    Modify the virtual machine maximum memory “-Xmx500m”to 'less than the total number of free memory'. Reboot the VSM installation after save the file.

 When it turns to error in startup the VSM uninstallation, modify the parameter on the “uninstall_run.bat” file under the directory of “C:\HWENGR”.
    Modify the virtual machine maximum memory “-Xmx750m”to 'less than the total number of free memory'. Reboot the VSM uninstallation after save the file.
Root Cause
The physics memory of the device is too small, leading to the maximum parameter memory of the virtual machine too big, even bigger than the total number of the memory. 
Suggestions
none

END