We cannot choose area in the traffic analysis of SIG web

Publication Date:  2012-10-17 Views:  99 Downloads:  0
Issue Description
We cannot choose area in the traffic analysis of SIG web, after adding trust site installation control, the interface and menu display normally. But the menu of traffic analysis cannot choose area, it is blank all long. Ensure the client area has been configured.
Alarm Information
None.
Handling Process
We get know the clien access public network by proxy in the internal network and client access public network address of SIG by proxy, so we suggest client to use internal network address to access the internal network address of SIG straightly ,after this , it can access SIG public network from public network normally.
Root Cause
1 the problem of sig installation
2 the problem of web browser
3 the access mode has been limited
Suggestions
The situation of SIG menu and interface don’t display normally is common, the different network access mode is one of the reason.

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