In the installing process failed to synchronize time server

Publication Date:  2012-12-05 Views:  360 Downloads:  0
Issue Description
In the installing TSM manager or TSM controller process, click "Settings system parameter", in the "Internet time" page sign configure the connection parameters of time server, click "update now", failed to the synchronize time server.
Alarm Information
None.
Handling Process
This problem does not affect the installation of TSM server. After completed to install TSM server, please synchronize the time server manually. Manual sync time server operation is as follows: 
1. Choose "start > Settings > control panel”, and then double-click “date and time”.
2. Click the "Internet time".
3. Select the "automatic synchronize with Internet time server ", and input the domain name or IP address of time server in "server".
4. Click "update now".
5. Click "ok".
If it still has problem when manual synchronizing time server, please try to repeat manual sync, until synchronizing time server successfully.
Root Cause
Due to the connection between the client and service end of time server is timeout or the w32time service is starting in the time server synchronous process, synchronize time server failed.
Suggestions
This problem does not affect the installation of TSM server. After completed to install TSM server, please synchronize the time server manually.

END