Troubleshooting RH2285 Server Remote Control cannot open issue

Publication Date:  2013-09-30 Views:  355 Downloads:  0
Issue Description
XX branch when RH2285 has been online and found BMC's web interface can log in, but the remote control cannot be open.
Network topology:
  PC---Firewall---BMC---RH2285
Between the client and the server through a firewall.
Alarm Information
When login to the RH2285, Remote control cannot be open, overtime appears.
Handling Process
Firewall maintenance staff open the related server KVM (BMC) Interface port (port 2198), then the problem is resolved.
Root Cause
Situation like this is more likely  to be a firewall blocking port 2198 BMC caused.

Huawei server port list as below:

2198
KVM (BMC)

2200
KVM (SMM)

623
IPMI Over Lan master port

664
IPMI Over Lan auxiliary port

80
http protocol port

443
SSL port

23
telnet service port

21
ftp service port

22
ssh service port
Suggestions
Server port number list for RH1285/2285, E6000, X6000, T6000 series server are the same.

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