FusionManager R3C10 "system error" occurred when adding S5500T device to monitor list

Publication Date:  2015-03-10 Views:  400 Downloads:  0
Issue Description
On FusionManger portal, when adding storage device S5500T to the monitor list, after we choose the storage type(S5500T V1), IP address , username (admin) and password (Admin@stroage) , click finish, and got the "system error"
Handling Process
1, first, make sure the network between the FusionManager and S5500T device is fine.

ping IP of S5500T from FusionManager  , it can be ping through

2, second, make sure the ip,username and password all are correct.

login the storage from putty successfully.

3, check the storage type is S5500T V1

4, check the version of storage S5500T is V1R1C1 which is too old and not compatible, we can choose storage type as s5600 instead of S5500T V1 to evade the problem.
Root Cause
On fusionmanager portal , can't add storage device, there are possible reason below:

1, there is some problem of network between FusionManger and storage device.

2, controller IP , username or password incorrect.

3, storage type incorrect.
Suggestions
we need check the compatible list before the system set up.

END