VMs Are Displayed on and Disappear from the WI VM List Alternatively

Publication Date:  2015-03-05 Views:  393 Downloads:  0
Issue Description
After a user logs in to the WI and enters the username and password, the VM list contains VMs and then the VMs disappear after a few seconds.
Handling Process
1. Check whether there are multiple ITAs share one HDC. Log in to the ITA page respectively, choose System > Desktop Components, check whether an HDC is configured for multiple desktops.
2. Check whether the IP address of the VM is conflict with the floating IP address of the database.
A. Log in to the FusionCompute portal.
B. Choose VDC Management. Click VM and Template and VM to open the VM list.
C. In the search area, enter the database IP address, click the Search, and check whether two or more search results are displayed.
D. If yes, IP address conflict occurs. You need to shut down the VM that is not the database or change the VM IP address.
Root Cause
The VMs displayed in the WI VM list are obtained from an available HDC in any desktop. The possible cause is that the two HDCs use different databases.
Suggestions
During delivery, you need to plan all management components and node IP addresses. Management components cannot be reused, and IP address conflict is not allowed.

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