FAQ- How to Update the Software Version of CCU Collector

Publication Date:  2014-10-30 Views:  332 Downloads:  0
Issue Description
 How to Update the Software Version of CCU Collector
Solution
Operation Scenario:
Upgrade CCU collector software when a new software version is available.

Impact on the System:
Any incorrect operation might impose impact on the system. Therefore, only trained and qualified personnel are allowed to upgrade CCU collector software.

Prerequisites:
• A PC is available for you log in to the CCU collector over the Web user interface (WebUI).
• The CCU collector software package is installed on the PC. To obtain the package, log in to http://support.huawei.com, and choose Software Center > Version Software.
• You have obtained the IP address, and login user name and password for the CCU collector to be upgraded.

Procedure:

1) Open the browser and enter the address of the CCU collector board in the address bar. Then, press Enter.

2) Enter the user name, password, and verification code, and click Login.

3) Choose Maintenance from the main menu on the Web UI.

4) Select Upgrade on the left of the Maintenance page.

5) Click Browse to select a path for saving the CCU collector software package.

6) Click Upgrade.

After the upgrade is complete, wait five minutes, if the CCU collector does not automatically restart, manually restart the CCU collector.

       NOTE:
If there is error information appears while login CCU collector by IE, please clear the IE browser cache manually.

Follow-up Procedure:
To check whether the CCU collector is upgraded successfully, perform the following steps:

1) Open the browser and enter the address of the CCU collector board in the address bar. Then, press Enter.
2) Enter the user name, password, and verification code, and click Login.
3) Choose Maintenance from the main menu on the WebUI.
4) Click the Version tab and check whether PACKAGEV displays the current software version.
      • If yes, the upgrade is successful.
      • If no, the upgrade fails. Contact Huawei technical support.

END