The Software version can’t start normally in USG6300

Publication Date:  2015-02-02 Views:  417 Downloads:  0
Issue Description

The Firewall is continuously rebooting, The Software version can’t start normally


Press Ctrl+A to stop auto boot...... 0

Decompressing ......................OK

Starting extended bootrom...


Enter usrInit.......................OK

Test Trap Value.....................OK

Octeon CPU BIST.....................OK

Clear High Memory ..................OK

Init Cache Lib......................OK

Init Exception Vector...............OK

Init System Hardware................OK

Init usrKernel......................OK

Enable Icache.......................OK

Enable Dcache.......................OK

Enter usrRoot.......................OK

Init System Hardware2...............OK

Init System Clock...................OK

Init tty............................OK

Init Symbol Table...................OK

Init ExcTask........................OK

Init Formatted I/O..................OK

Checking basic bootrom..............OK

Detect compactFlash card ...........OK

Initialize VFS .....................OK

 ***********************************************************

 *                                                         *

 *                       N G F W                           *

 *                                                         *

 ***********************************************************

Base      Bootrom Ver : 035 Sep 18 2014 17:09:04 

Extended  Bootrom Ver : 035 Sep 18 2014 17:15:17 

CPLD           BigVer : 001B

CPLD           SmlVer : 007B 2013-12-24

PCB               Ver : SUE1MPUB REV A

BOM               Ver : 000

CPU Type              : CN6130 Rev 1.1

CPU L2 Cache          : 2048 KB

CPU Core Frequency    : 1000 MHz

BUS Frequency         : 600 MHz

Mem Size              : 2048 MB


Press Ctrl+B to enter main menu... 0


Reading < hda1:/usg6000v1r1c20spc200.bin > ...

Package update failed, try backup package...............................

ERROR: app file BSP_CrcMakeCkSum error

Backup package failed, try to boot From USB.

Auto upgrading from udisk.............

Fail:Bootrom auto upgrade fail, please download software manually!


Boot From USB failed.

Read file from vfs to sdram fail.

System will reboot in 3 seconds, please wait ...

Board rebooting ...


Handling Process

Issue :

The software file is corrupted.

 

Solution :

Upgrading the software version using BootROM mode 

1-  Deleting the corrupted file

 

Press Ctrl+B to enter main menu... 1

Password: ********

 

For the sake of security, please modify the original password.

====================< Extend Main Menu >====================

| <1> Boot System                                          |

| <2> Set Startup Application Software and Configuration   |

| <3> File Management Menu...                              |

| <4> Load and Upgrade Menu...                             |

| <5> Modify Bootrom Password                              |

| <6> Reset Factory Configuration                          |

| <0> Reboot                                               |

| ---------------------------------------------------------|

| Press Ctrl+T to Enter Manufacture Test Menu...           |

| Press Ctrl+Z to Enter Diagnose Menu...                   |

============================================================

Enter your choice(0-6): 3

==================< File Management Menu >==================

| <1> Display File List                                    |

| <2> Rename File                                          |

| <3> Delete File                                          |

| <4> Copy File                                            |

| <5> Format Device                                        |

| <0> Return to Main Menu                                  |

============================================================

Enter your choice(0-5): 1

File(s) in hda1:

 

1:hda1:/suempub01v1r1c10spc100.bin                    146516519 bytes

2:hda1:/private-data.txt                              61 bytes

3:hda1:/usg6000v1r1c20spc200.bin                      168523323 bytes

4:hda1:/userinfo.db                                   32768 bytes

5:hda1:/vrpcfg.zip                                    3591 bytes

6:hda1:/hostkey                                       1268 bytes

7:hda1:/serverkey                                     548 bytes

8:hda1:/lic_presis.dat                                156 bytes

9:hda1:/conf/vg-private-c10.dat                       0 bytes

10:hda1:/logo/&logo&.png                               3629 bytes

11:hda1:/logo/&welcome&.txt                            7 bytes

12:hda1:/logo/&title&.txt                              7 bytes

13:hda1:/logo/&logo&.ico                               1150 bytes

14:hda1:/logo/icon/vt_default1.png                     1646 bytes

15:hda1:/logo/icon/vt_default2.png                     4492 bytes

16:hda1:/logo/icon/vt_default3.png                     3380 bytes

17:hda1:/logo/icon/vt_default4.png                     6945 bytes

18:hda1:/isp/china-mobile.csv                          2284 bytes

19:hda1:/isp/china-telecom.csv                         8704 bytes

20:hda1:/isp/china-unicom.csv                          5243 bytes

21:hda1:/isp/china-educationnet.csv                    1568 bytes

22:hda1:/svndb/system/structinfo.txt                   6264 bytes

23:hda1:/svndb/system/syslog.db                        2048 bytes

24:hda1:/svndb/system/admin.db                         2048 bytes

25:hda1:/svndb/system/vtnameinfo.db                    2048 bytes

26:hda1:/svndb/system/alarm.db                         2048 bytes

Total size: 629456896 bytes.

Free  size: 291684352 bytes.

 

File(s) in hda2:

 

1:hda2:/app_bak.bin                                   128188416 bytes

2:hda2:/keylog/log_1405003762.txt                     34272 bytes

Total size: 208801792 bytes.

Free  size: 80539648 bytes.

 

Current boot application software: <hda1:/usg6000v1r1c20spc200.bin>

Current boot configuration: <>

==================< File Management Menu >==================

| <1> Display File List                                    |

| <2> Rename File                                          |

| <3> Delete File                                          |

| <4> Copy File                                            |

| <5> Format Device                                        |

| <0> Return to Main Menu                                  |

============================================================

Enter your choice(0-5): 3

Please input the file name you want to delete: usg6000v1r1c20spc200.bin

Please input file name(eg. flash:/sup.bin)

 

<1> Input again

<0> Stop the operation and return

Enter your choice: 1

 

Please input the file name you want to delete: hda1:/usg6000v1r1c20spc200.bin

Delete file <hda1:/usg6000v1r1c20spc200.bin> ...Done.

 

==================< File Management Menu >==================

| <1> Display File List                                    |

| <2> Rename File                                          |

| <3> Delete File                                          |

| <4> Copy File                                            |

| <5> Format Device                                        |

| <0> Return to Main Menu                                  |

============================================================

Enter your choice(0-5): 1

File(s) in hda1:

 

1:hda1:/suempub01v1r1c10spc100.bin                    146516519 bytes

2:hda1:/private-data.txt                              61 bytes

3:hda1:/userinfo.db                                   32768 bytes

4:hda1:/vrpcfg.zip                                    3591 bytes

5:hda1:/hostkey                                       1268 bytes

6:hda1:/serverkey                                     548 bytes

7:hda1:/lic_presis.dat                                156 bytes

8:hda1:/conf/vg-private-c10.dat                       0 bytes

9:hda1:/logo/&logo&.png                               3629 bytes

10:hda1:/logo/&welcome&.txt                            7 bytes

11:hda1:/logo/&title&.txt                              7 bytes

12:hda1:/logo/&logo&.ico                               1150 bytes

13:hda1:/logo/icon/vt_default1.png                     1646 bytes

14:hda1:/logo/icon/vt_default2.png                     4492 bytes

15:hda1:/logo/icon/vt_default3.png                     3380 bytes

16:hda1:/logo/icon/vt_default4.png                     6945 bytes

17:hda1:/isp/china-mobile.csv                          2284 bytes

18:hda1:/isp/china-telecom.csv                         8704 bytes

19:hda1:/isp/china-unicom.csv                          5243 bytes

20:hda1:/isp/china-educationnet.csv                    1568 bytes

21:hda1:/svndb/system/structinfo.txt                   6264 bytes

22:hda1:/svndb/system/syslog.db                        2048 bytes

23:hda1:/svndb/system/admin.db                         2048 bytes

24:hda1:/svndb/system/vtnameinfo.db                    2048 bytes

25:hda1:/svndb/system/alarm.db                         2048 bytes

Total size: 629456896 bytes.

Free  size: 460210176 bytes.

File(s) in hda2:

 

2-  Uploading the new Software version using BootROM by TFTP

 

Press Ctrl+B to enter main menu... 1

Password: ********

 

For the sake of security, please modify the original password.

====================< Extend Main Menu >====================

| <1> Boot System                                          |

| <2> Set Startup Application Software and Configuration   |

| <3> File Management Menu...                              |

| <4> Load and Upgrade Menu...                             |

| <5> Modify Bootrom Password                              |

| <6> Reset Factory Configuration                          |

| <0> Reboot                                               |

| ---------------------------------------------------------|

| Press Ctrl+T to Enter Manufacture Test Menu...           |

| Press Ctrl+Z to Enter Diagnose Menu...                   |

============================================================

Enter your choice(0-6): 4

 

=================< Load and Upgrade Menu >==================

| <1> Display File List                                    |

| <2> Upgrade Application Software                         |

| <3> Download File from External Server                   |

| <4> Upload File to External Server                       |

| <5> Upgrade Extended Bootrom                             |

| <6> Upgrade Base Bootrom                                 |

| <0> Return to Main Menu                                  |

============================================================

Enter your choice(0-6): 2

Net parameter:

Protocol type      : 2 

Unit number        : 0 

Server IP address  : 10.1.1.1 

Board IP address   : 10.1.1.2 

Board Mask address : 255.255.255.0 

Load file name     : USG6000V1R1C20SPC200.bin 

Target file name   :  

Download file to   : hda1: 

 

<1> Download file.

<2> Modify parameters.

<0> Quit

Enter your choice(0-2): 1

 

InInit END Dev...Wait

Attached TCP/IP interface to eth unit 0

Attaching network interface lo0... done.

Init END Dev...OK

 

Using TFTP client...pTftpReply is NULL.

Done

File <USG6000V1R1C20SPC200.bin> 168523323 bytes downloaded.

Writing hda1:/usg6000v1r1c20spc200.bin, please wait.......................................................................

...........................................................................

...........................................................................

...........................................................................

...........................................................................Done

 

The next boot package file is <hda1:/usg6000v1r1c20spc200.bin>

=================< Load and Upgrade Menu >==================

| <1> Display File List                                    |

| <2> Upgrade Application Software                         |

| <3> Download File from External Server                   |

| <4> Upload File to External Server                       |

| <5> Upgrade Extended Bootrom                             |

| <6> Upgrade Base Bootrom                                 |

| <0> Return to Main Menu                                  |

============================================================

Enter your choice(0-6):

 

=================< Load and Upgrade Menu >==================

| <1> Display File List                                    |

| <2> Upgrade Application Software                         |

| <3> Download File from External Server                   |

| <4> Upload File to External Server                       |

| <5> Upgrade Extended Bootrom                             |

| <6> Upgrade Base Bootrom                                 |

| <0> Return to Main Menu                                  |

============================================================

Enter your choice(0-6): 0

 

====================< Extend Main Menu >====================

| <1> Boot System                                          |

| <2> Set Startup Application Software and Configuration   |

| <3> File Management Menu...                              |

| <4> Load and Upgrade Menu...                             |

| <5> Modify Bootrom Password                              |

| <6> Reset Factory Configuration                          |

| <0> Reboot                                               |

| ---------------------------------------------------------|

| Press Ctrl+T to Enter Manufacture Test Menu...           |

| Press Ctrl+Z to Enter Diagnose Menu...                   |

============================================================

Enter your choice(0-6): 0

 

3-  After that the firewall can work fine and the software was starting normally

 

CheckCardDaemonTask create.................OK

LDFS Daemon Start..........................OK

Recover cf card database...................OK

***********************************************************

*           All rights reserved 2014                      *

*       Without the owner's prior written consent,        *

* no decompiling or reverse-engineering shall be allowed. *

* Notice:                                                 *

*      This is a private communication system.            *

*   Unauthorized access or use may lead to prosecution.   *

***********************************************************

NOTICE:The current configuration file may come from an earlier software version,

please check the current configuration to make sure that it is correctly recovered!

 

User interface con0 is available

Please Press ENTER.

Login authentication

 

Username:admin

Password:

 

NOTICE:This is a private communication system.

Unauthorized access or use may lead to prosecution.

 

<USG6300>

First time login or password is overtime, Please change your password.

Please input new password:

First time login or password is overtime, Please change your password.

Please input new password:***********

Please confirm new password:

 

4-   The problem was Solved

 

 

 

Root Cause

The software file is corrupted.


Solution

Upgrading the software version using BootROM mode 

END