Traffic map show device USG6370 in Australia, the correct country is Chile

Publication Date:  2015-02-06 Views:  314 Downloads:  0
Issue Description

When customer display the traffic map on the web interface of USG6370, the traffic source is Australia (the device is located in Chile)

Handling Process

We checked the region configuration and the field "Chile" is empty.

Root Cause

This is only configuration issue

Solution

We added the local IP to Chile region, and the traffic map is correct now.



Suggestions

Conclusion: The ip added to the desired home area must be a local IP configured on device 

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