SMC2.0 show duster filter alarm

Publication Date:  2015-06-02 Views:  83 Downloads:  0
Issue Description
SMC2.0 show alarm : MCU duster filter alarm was generated. but we didn't know how to clean the VP9630's duster filter.
Alarm Information
MCU duster filter alarm was generated.
Handling Process

1. customer report SMC2.0 have one alarm for MCU VP9630 :MCU duster filter alarm was generated.

 
2. after check all the document of SMC2.0 and VP9630, we still didn't know how to clean VP9630's duster filter. 

3. enter command at MCU :display alarm /display board/display temperature. 

There didn't have any alarm at MCU .

4. The alarm was created by SMC2.0 , The purpose was to remind customer it was time to clean duster filter.

5. For VP9630, it doesn't have duster filter.

Root Cause
SMC2.0 mis-report the alarm .
Solution

1. expalin to the customer and cancel the alarm .

2. use command to cancel at SMC2.0 and forbidden to report this alarm anymore. (NOT suggested)

Suggestions
none

END