Step 1 Upgrade the IPC to the latest version.
If the IPC sends ping packets normally, no further operation is required.
If the fault persists, go to Step 2.
Step 2 Replace the SD card.
Back up the recording data in the SD card before replace the SD card.
The following storage cards are recommended:
SD Card: SanDisk(8GB, class4), Kingston (8GB & 32GB, class4)
Micro SD Card: Kingston (32GB, class4)
Step 3 Check whether the fault is rectified.
If yes, no further operation is required.
If no, contact your service provider for assistance.