1. Choose Tools > Internet Options > General.
2. In the Tabs area, click Settings, as shown in Figure 5-9.
Figure 5-9 Internet Options window
If the Agent Client system will process services on the computer, it is recommended that you set When a pop-up is encountered to Always open pop-ups in a new window.
3. Set When a pop-up is encountered to Always open pop-ups in a new tab and click OK.
4. Click OK on the General tab page.
5. Close all tabs for Internet Explorer and access the Agent Client system again, as shown in Figure 5-10.
Figure 5-10 Agent Client login page (2)