Image fault Occurred in VP9050 when the system was started

Publication Date:  2015-07-28 Views:  126 Downloads:  0
Issue Description
  • Version of VP9050: ViewPoint 9030 V100R011C02B013SP51
  • Fault symptom: the codec can start, but the image can not appear in TV Display

 

Handling Process
  1. Check if the codec can be accessed by web page using default IP: 192.168.1.1
  2. After confirm the web page is available, restore the default configuration to recover the image in TV display

 


Solution

Steps to restore the Default Configuration:

 

     1.   In the web page click in Help > Version



2.     Copy the serial number: Terminal SN


      3.     Click in System Settings > Restore Default


     4.    Insert the serial number copied in the step 3 and click in Restore Default. After it, the terminal will restart

 


5. After the terminal restart confirm if the image could be displayed in TV.

END