FAQ-When Attempting to Log In to the ISM, What Can I Do If an Error Message Is Displayed Stating There is a problem with this website's security certificate or This Connection is Untrusted

Publication Date:  2015-08-05 Views:  356 Downloads:  0
Issue Description
When attempting to log in to the ISM, what can I do if an error message is displayed stating There is a problem with this website's security certificate or This Connection is Untrusted?
Solution
Product and version: VTL6900 V100R005

1.  If your web browser is Internet Explorer, perform the following steps:

a. Click Continue to this website (not recommended).

A security warning dialog box is displayed.

b. Click Yes.

The ISM login page is displayed.

c. Select a language and enter the user name, password, and verification code to log in to the ISM.

2.  If your web browser is Firefox, perform the following steps:

a. Expand I Understand the Risk and click Add Exception....

The Add Security Exception dialog box is displayed.

b. Click Confirm Security Exception.

The ISM login page is displayed.

c. Select a language and enter the user name, password, and verification code to log in to the ISM.

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